Throughout my career, I have been recognized for achieving "good training outcomes." I did this by listening to my clients' concerns, needs, and constraints, and by listening to the learners themselves. This is my first principle for designing anything. I can create fresh, exciting, and power-packed learning experiences for any type of business, with a technical or business focus. However, if the experience does not reflect the clients' situations or the learners' expectations, the design is irrelevant.

Through 25 years of experience I have used my first principle to design learning experiences for companies in multiple sectors (financial, oil and gas, pharmaceutical, and utilities, among others). I am, first, a business partner and guide for clients regarding learning design and technology that matches their challenges retaining and upskilling employees. I am also an advocate for the learner. I think that my learning experiences can bring out the employee who wants to learn, grow, accept challenges, and innovate for the company.